BMW South Africa celebrates excellence across its dealership network

Midrand – With 40 years involvement in South Africa, BMW continuously strives to provide a superior service experience for its customers through its dealership network. The BMW Group Presidents’ Awards Programme is just one of the many strategic tools BMW South Africa utilises to encourage, celebrate and reward top performance amongst the BMW dealership network.

“The Presidents’ Awards Programme is testament to our commitment to maintaining a high standard across our dealerships,” says Bodo Donauer, Managing Director of BMW South Africa.

Consisting of three awards – the BMW Presidents’ Awards, BMW Dealer of the Year and MINI Dealer of the Year – the core criteria is based on a number of categories including sales, aftersales and overall performance, whilst compliance in terms of dealer facilities and general brand behaviour is also taken into account.

Winners of the BMW Presidents’ Award 2012 include Jon Chantler from Eastview; Marius du Preez from Leo Haese Centurion; Werner van Zyl from Menlyn Auto and Peter Caley from SMG South Coast. Leo Haese Centurion also scooped BMW Dealer of the Year Metro while SMG South Coast took the award for the Rural area. For the MINI Dealer of the Year, Menlyn Auto came out tops.

Another programme run by BMW is the M Sales Dealer of the Year, where the criteria is based on sales performance only. Zambesi Auto demonstrated exceptional performance by exceeding target.

"These accolades are indicative of our dealerships’ business ethos, which is built on integrity and customer satisfaction, thereby ensuring that our discerning BMW customers continue to receive a refined premium service,” says Donauer.

“Furthermore, BMW South Africa has also won a number of brand and customer satisfaction awards, once again demonstrating our premium standing amongst consumers.”

BMW emerged as South Africa’s top selling luxury car brand in 2012 for the third consecutive year; it was ranked first in the automotive sector and second overall across all company categories for customer satisfaction in the Ask Afrika Orange Index® Awards 2012; and was also named Coolest Car Brand in the recent Sunday Times Generation Next Awards for the third consecutive year.

For any queries please contact:

Mr Guy Kilfoil

General Manager: Group Communications & Public Affairs

BMW South Africa (Pty) Ltd

Phone: +27-12-522-2204

Cell: +27-82-583-6262

Email: Guy.Kilfoil@bmw.co.za 

The BMW Group

The BMW Group is the leading premium manufacturer of automobiles and motorcycles in the world with its BMW, MINI and Rolls-Royce brands. As a global company, the BMW Group operates 28 production and assembly facilities in 13 countries and has a global sales network in more than 140 countries.

In 2012, the BMW Group sold about 1.85 million cars and more than 117,000 motorcycles worldwide. The profit before tax for the financial year 2012 was euro 7.82 billion on revenues amounting to euro 76.85 billion. At 31 December 2012, the BMW Group had a workforce of 105,876 employees.

The success of the BMW Group has always been built on long-term thinking and responsible action. The company has therefore established ecological and social sustainability throughout the value chain, comprehensive product responsibility and a clear commitment to conserving resources as an integral part of its strategy. As a result of its efforts, the BMW Group has been ranked industry leader in the Dow Jones Sustainability Indexes for the last eight years.

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